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Parent Know How

Parent Know How is a new programme designed to deliver better outcomes for children and parents by driving greater efficiency, innovation and reach in the parenting information and support services funded by the Department for Children, Schools and Families.

The provision of information and support to parents was raised as a key issue for development by the Government in March 2007. Departmental backing for the programme was further strengthened by the release of the Children's Plan in December 2007, which re-iterated the commitment for improved information and support provision through to 2010/11.

Parent Know How is designed to improve provision to all parents, with a particular focus on meeting the needs of parents who are not as well served by current sources of help as they could be; including parents of disabled children, fathers from all backgrounds and parents of teenage children.

Working with key third sector organisations to deliver services, Parent Know How enables support for all those in parenting roles through:

  • Telephone helplines - consisting of continued and increased support to existing helplines; enabling expanded capacity so more parents can get through to ask for help and advice

  • New communications platforms - including text messaging, instant messaging, social networking tools and improved internet use

  • A 'Virtual Magazine' - printed content that reaches parents who would prefer not to use telephone helplines or internet technologies to access information, advice and support

Services

A range of services, all free of charge, have been developed with third sector organisations to provide support and advice for parents. The services - which range from existing telephone helplines to online social networking sites and SMS text-messaging - aim to make sure that parents can get the help they need, when they need it and how they want it.

The term 'parent' covers mothers, fathers, carers and other adults with parental responsibility.

Further information / resources

Parent Know How Service Directory
Detailed information about the eighteen family support services for use by the children's workforce; for signposting services to parents and carers who might benefit from them.

Parent Know How video on Youtube

Details of services by user-group

To help identify the most suitable source of targeted support for parents and carers, brief details of each Parent Know How service are provided via the links below, grouped by user-type:

All parents

Parents of teenage children

Lone parents

Parents of disabled children

Dads

WEBSITE DISCLAIMER
The DCSF is not responsible for content on third sector websites. However, users with questions about the suitability of content on any sites listed in the Parent Know How programme should send them by email to the DCSF mailbox.

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This page was last updated on 22 July 2008

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