Volunteer Toolkit – a practical guide to help organisations working with volunteers

This toolkit provides guidance for the recruitment, selection, training and support of volunteers.

Suitable for use in any organisation which uses, or plans to use, volunteers, it acts as a starting point for thinking, planning and setting up a volunteer structure.

It is divided into two parts and can be adapted to suit particular needs.

Part 1 is a staff guidance section which looks at various topics, such as: establishing the need for volunteers; policies and procedures; the recruitment and selection process; the welcome process, and managing volunteers. It also includes sources of information and useful contacts.

Part 2 is a CDROM containing the forms, sample letters and templates that an organisation needs to get them started.

The toolkit was piloted with organisations within Dudley Borough, including: Dudley Council for Voluntary Service and Dudley Volunteer Bureau.